Pro Earning University Return and Refund Policy

Welcome to Pro Earning University! We strive to provide top-notch online courses to help you achieve your goals in WordPress, Marketing, Freelancing, Video Editing, and more. However, we understand that sometimes circumstances may change. Below is our clear and professional return and refund policy to address your concerns.

1. Eligibility for Refunds

Refunds are available under the following conditions:

1.1. If you have not attended any lectures of the enrolled course.
1.2. If technical issues prevent you from accessing the course and cannot be resolved.
1.3. If you accidentally purchased the wrong course and inform us within 24 hours.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:

2.1. If you have attended even one lecture of the enrolled course.
2.2. If the request is made after the 7-day refund period.
2.3. If the course was purchased during promotional offers or discounted sales.
2.4. If the reason for refund is personal, such as lack of time or a change in priorities.

3. How to Request a Refund

Follow these steps to request a refund:

3.1. Send an email to team@proearninguniversity.com with the subject line: “Refund Request – [Your Course Name]”.
3.2. Include your full name, registered email, course name, and the reason for the refund.
3.3. Allow our team 5-7 business days to review and respond to your request.

4. Refund Processing

4.1. Approved refunds will be processed within 7-14 business days after approval.
4.2. Refunds will be credited back to the original payment method.

5. Course Replacement Policy

If a refund is not applicable, we offer the option to switch to another course of equal or lesser value within 7 days of enrollment.

6. Contact Us

For any concerns or questions regarding refunds, please contact our support team at:
Email: team@proearninguniversity.com
Phone: +923351587489

We are committed to ensuring your satisfaction and helping you excel in your online learning journey. Thank you for choosing Pro Earning University!